Please Read These Terms Carefully Before Using this Service
The contents on this website https://writingcreek.com (the “site”) are provided by I3 Technology LTD (hereinafter referred to as “I3”). The site is an online platform that connects Writers who provide services and Customers who order such services. By using this site, you agree to these terms (“Agreement”). If you do not agree to them, do not use the site or access the service from it.
1.1. ‘Writer’ is the person who has agreed to work on a freelance basis to provide editing, proofreading rewriting, writing services under I3’s terms (referred to as “you”).
1.2. ‘Customer’ (‘User’) is the person who places an order through I3 to obtain the product according to his or her requirements and is governed by the defined terms and conditions.
1.3. An ‘Order’ is an electronic request for a paid service from the customer for a particular product. Order specifies the scope of work and other requirements of the Customer regarding the product.
1.4. A ‘Product’ is an outcome of Writer’s services that is drafted and delivered to the Customer in accordance with the order, in electronic format.
1.5. A ‘Product Revision’ is an edited version of the original product initiated by the customer.
1.6. ‘Support Team’ or ‘Support’ is the part of I3’s organizational structure with the mission to assist and coordinate the order process, product and/or service.
1.7. An ‘Order Status’ is the stage at which the order is being processed at present time.
1.8. The ‘Quality Assurance Department’ is the part of I3’s organizational structure with the mission and evaluate the quality of the provided products or services.
1.9. The ‘Messaging System’ is an interactive feature that ensures effective communication between the Customer and the Support/Writer.
1.10. “Fine” is an amount of money that has to be paid by the Writer as a penalty for violation of the Company’s standards and requirements of Products.
2.Acceptance of Terms
I3 offers this platform to enable You to provide your services to Customers on condition that You accept the Terms conditional on your acceptance without modification, of the Terms, conditions, and notices contained in this agreement and any operating rules, policies, and procedures that are published on this Site by I3 (collectively the “Terms” and Conditions). The following Terms govern your access to and use of our Service. Your subscription and use of the Service constitutes your agreement to all such Terms. We may update these Terms from time to time without any notification (last updated: January 4, 2021).
The words “use” or “using” in this Agreement means any time a User (a person visiting/using the content/service of the site), directly or indirectly, with or without the aid of a machine or device, does or attempts to access, interact with, use, display, view, print or copy from I3’s Services (see clause 3 below), transmit, receive or exchange data or communicate with the I3’s Services, or in any way utilizes, benefits, takes advantage of or interacts with any function, service or feature of the I3’s Services, for any purpose whatsoever.
Unless explicitly stated otherwise, the Terms will govern the use of any new features that augment or enhance the current Services, including the release of new I3’s resources and services.
I3’s Website is an online platform where Customers can find freelance Writers who can provide high quality essays, dissertations, and other writing services. As a platform, I3 ensures delivery of the services by Writers and payment to Writers by Customers. On this website, Customers can find Writers with the required skills, payment expectations, Turn Around Time, and any other requirements such as originality of the content.
Writers are freelancers and are free to apply for an account. Every writer needs to pass internal tests prior to being able to take orders. Every writer has his own rating. Writers with bad ratings are permanently banned to avoid “bad product quality” issues. If the Support Team is not sure that certain writer is able to provide services of high quality, Writer can be asked to provide additional data on his education/courses and/or to write a trial essay in order to test his skills.
Customers can place an order by following the order process for specific order that writers would perform. Once Writers accept these terms to perform the order, it will be their responsibility to complete the order within the agreed time ensuring the quality. Once the order is completed and payment is made by the Customer, and Writers transfer all rights and ownership of the products to the Customer.
You also understand and agree that I3’s Services may include advertisements. You also understand and agree that the Services may include certain messages from I3, such as service announcements, administrative messages, and updates.
While registering on the site, please use a valid email address where you can be reached.
We may need to contact you. Providing incorrect email address is a violation of the terms and conditions of this agreement.
Customer places order on the site. Writers bid for the orders placed by Customers.
Writer assignment. A writer specializing in a field chosen by the customer, when assigned with the order, contacts the customer. The customer may either communicate with the writer via messaging system or request to chat with the writer at a specified time. The writer is responsible for obtaining the details of the order.
Messaging System. I3 uses the messaging system for communicating. Our Support Team and also the Writers also use message system for communication. Writers can contact the Customers and our Support Team using the messaging system. Please check the messages regularly and promptly address any questions, concerns, or additional instructions using this interactive feature. You are not allowed to disclose personal information to Customers and ask them to work directly with you without using Writingcreek.com.
Tracking the order status. When an order is created by a Customer, both the Customer and the Writer can use the tracking system to see the status of the order. We also provide the status and percentage of work completed. The possible statuses of the order are:
Bidding – An order is created by a Customer. Customer waits for Writers’ bids.
In Progress – Customer selects a suitable Writer and approves the bid. Writer starts the work on the order. Writer delivers the first version of the product. Customer reviews the product and asks for revision.
Under Investigation – Customer requested cancellation of the order; the order is being checked by the Quality Assurance Department. Money released to writer is put on hold. It does not return to Customer`s balance before the issue is resolved.
Finished – Customer reviews the Final product after the last revision is provided by the Writer. Customer clicks “release 100% money” button.
Cancelled by Customer – Customer cancels order which is in “Bidding” or “In Progress” status; no financial implication.
Cancelled by Writer – Writer does not want to work on order which is “In Progress”; no financial implication.
Deadline expired – Deadline is exceeded and the order is still in “Bidding” status; order gets automatically deleted from our site if Customer has not taken any decision.
Cancelled by Fraud Writer – Admin deactivates Writer’s account and all his “In Progress” orders receive this status. Writer cannot bid/authorize on the site anymore.
Cancelled by Fraud Customer – Admin deactivates Customer’s account and all his “In Progress” orders receive this status. Customer cannot post any order/authorize on the site anymore.
Cancelled by System – Admin cancels the order which is in “Finished” status; cancellation is initiated by customer and approved by the Quality Assurance Department; no financial implication.
I3 shall not be responsible or liable for any type of delivery issues including those resulting from any of your service providers like Internet, email, etc., which are beyond our control, or failure of customer to download the product. Our Support Team is available to assist You with any delivery problems.
To ensure customer satisfaction and release of payment, Writers agree to revise the order if it does not match Customer’s specifications. Release of funds by the Customer is deemed as completion of the order to the satisfaction of the Customer.
If a revision request violates the original instructions, our Quality Assurance Department has the right to decline it.
Cancellation request might be declined by the Quality Assurance department if Customer`s actions do not have strong reasons or they were not provided to us. If it is approved, the status of order will be changed to “Cancelled”. If it is declined, the status of the order will be changed to “Finished”. The money reserved for the order will be released to writer. Based on the decision of the Quality Assurance Department, writer might receive full or partial payment for the order.
I3 reserves the right to modify or discontinue any of the provisions of this Agreement, all or part of the Service, temporarily or permanently, with or without any notifications, and is not obligated to support or update the Service. The amended Terms of Service of this agreement shall be effective immediately after they are initially posted on the Site. Writer’s continued use of the Service after the posting of the amended Terms on the Site constitutes Writer’s affirmative: (a) acknowledgement of the Terms and its modifications and (b) agreement to abide and be bound by the Terms, as amended. Writer acknowledges and agrees that I3 shall not be liable to Writer or any third party in the event that I3 exercises its right to modify or discontinue all or part of the Service. You are responsible for being familiar with any changes or modifications to these Terms and Conditions. You can review the most current version of the Terms at any time at: https://writingcreek.com/terms-of-use/.
By electing to use these services (a) you warrant that all information you submit is current, true and accurate; (b) you agree to update this information; (c) you agree not to use the Services for any unlawful purpose.
You confirm that you are of legal age (as defined by the laws of your country) to make on-line sale of services. You also represent that you are not a person barred from providing the Services under the laws of your country or other applicable jurisdiction. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if I3 has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, I3 has the right to suspend or terminate Your account and refuse any and all current or future use of the Services (or any portion thereof).
Customer will fund the project after he accepts bid of the Writer. Writer will receive his fee on completion and delivery of the order and its acceptance by the Customer either in stages, or in one lump sum on completion of the entire project, based on the terms of his agreement with the Customer after 7 (seven) work days. Writer shall revise his writing on request from the Customer. Once the entire agreed sum is received by the Writer, it is deemed that the work is complete and is to the satisfaction of the Customer and no refund will be made.
By writing a testimonial you agree that I3 is allowed to use your testimonials linked to your account or not for marketing purposes. I3 is also allowed to place your testimonials on pages of the site.
You can always contact support team and ask to block / remove your testimonials if you feel that it may harm your educational profile.
Writer agrees that use of the site is subject to all applicable International, National, State, and Local laws and regulations. The Writer agrees to abide by these laws and is solely responsible for the content of its communications through the Service. Writer agrees to use I3 for lawful purposes only.
- not to use I3 for illegal purposes;
- not to interfere or disrupt networks connected to I3;
- to comply with all regulations, policies, and procedures of networks connected to I3;
- not to resell or transfer your access to the service to any third party;
- not to restrict any other visitor from using the service;
- to act responsibly, treat other website Customers with respect and not violate their rights;
- not to modify, adapt, sublicense, translate, sell, decompile, or disassemble any portion of the Service or any part of the Website;
- not to harvest or collect information about Customers of the service without their express consent;
- not to solicit personal information from any one under the age of 18.
In case of any violation of these Terms, I3 reserves the right to seek all remedies available by law and in equity for such violations.
12.Limitation of Liability
As a condition of use of the Service, and in consideration of the services provided by I3, Writer agrees that neither I3, nor any officer, affiliate, director, shareholder, agent, contractor, or employee of I3 will be liable to Writer or any third party for any direct, indirect, incidental, special, punitive, or consequential loss of profits, loss of earnings, loss of business opportunities, damages, expenses, or costs resulting directly or indirectly from any services purchased or obtained or transactions entered into through the site or resulting from unauthorized access to, deletion or alteration of Writer’s transmissions or data or failure of the site to store Writer’s transmissions or data, or otherwise arising in connection with the Service, Site or Content even if I3 has been advised of the possibility of such damages.
You specifically acknowledge that I3 shall not be liable for Writer submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
I3 makes no representations that the I3’s Site is appropriate or available for use in other locations. Those who access or use the I3 Site from other jurisdictions do so at their own volition and are responsible for compliance with local law.
I3’S SERVICE IS PROVIDED ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. IN NO EVENT SHALL I3 BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS; ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR; ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY CUSTOMER OR OTHER THIRD PARTY, AND/OR; ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE I3’S SITE. I3 MAY PROVIDE LINKS TO THIRD PARTY WEBSITES AS WELL AS ADVERTISEMENTS. I3 DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE I3’S SITE OR ANY HYPERLINKED SITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. THESE THIRD PARTY SITES HAVE THEIR OWN PRIVACY POLICIES. WE ENCOURAGE YOU TO REVIEW THE PRIVACY POLICIES OF WEBSITES YOU CHOOSE TO LINK TO FROM WRITINGCREEK.COM SO THAT YOU CAN UNDERSTAND HOW THOSE WEBSITES COLLECT, USE AND SHARE YOUR INFORMATION. WRITINGCREEK.COM IS NOT RESPONSIBLE FOR THE PRIVACY POLICIES OR OTHER CONTENT ON WEBSITES OUTSIDE OF WRITINGCREEK.COM. AS A PROVIDER OF ONLINE SERVICES, I3 IS NOT LIABLE FOR ANY STATEMENTS, REPRESENTATIONS OR CONTENT PROVIDED BY ITS USERS IN ANY PUBLIC FORUM, BLOG OR OTHER INTERACTIVE AREA, EVEN IF I3 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
I3 further does not warrant that its service will be secure or uninterrupted; the information, text, graphics, links, or other items contained within these materials will be accurate and complete. I3 may make changes to these materials at any time without notice. I3 makes no commitment to update the Materials. No oral advice or written information given by I3, its employees, licensors or the like will create a warranty; nor may you rely on any such information or advice.
I3 is not responsible for any problems or technical malfunction of any communication network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on any of the I3’s Services or combination thereof, including any injury or damage to Writer or to any person’s computer related to or resulting from participation or downloading materials (for the purpose of viewing only), in connection with the I3’s Services.
Writer will defend, indemnify, and hold harmless I3 and its affiliates, directors, officers, employees, proprietors, independent contractors, consultants, partners, shareholders, representatives, Customer, agents, predecessors, successors, and permitted assigns from and against any claim, suit, demand, loss, damage, expense (including reasonable attorneys’ fees and costs), or liability that may result from, arise out of or relate to (a) acts or omissions by Writer arising out of or in connection with this Agreement; (b) intentional or negligent violations by Writer of any applicable laws or governmental regulation; (c) contractual relations between the Writer and a third party; or (d) infringement of intellectual property rights including, but not limited to, rights relating to patent and copyright.
This indemnification obligation will survive these Terms and Conditions and your use of the I3’s Site.
Sharing personal information with customers (via chat or other means) – $5 of the writer total
Sharing pricing/price politics of the platform – up to $10 of the writer total
Requesting to reassign an order after bidding on it due to unfounded reasons – up to 25% of the writer total
Lateness – up to 40% of the writer total
Ignoring revision requests (and\or uploading the same file after revision) – 10% of the writer total
Ignoring/forgetting/delaying the revision request after the order is finished – up to 15% of the writer total
Refusing to proceed with the revision (as per initial instructions or editors’ comments) – 10% of the writer total
Giving false time estimations for the upload – up to 30% of the writer total
Demanding extra payment (which is not justified) – 25% of the writer total
Demanding to release the funds – up to 5% of the writer total for each order
Bad quality – up to 100% of the writer total (up to QA decision)
Plagiarism – ** up to 80% of the writer total (up to QA decision)
Ignoring support (calls/chats) – $1-$2 per call/chat
Unprofessional chats with clients – $1 per chat
Agreeing to complete the paper earlier than the deadline – 25%
We reserve the right to terminate our cooperation if:
1) the initial information you provided to register to use our Services contains false or misleading information, conceals or omits any information we would likely consider material or was subsequently modified;
2) you do not cooperate for execution of your order;
3) we suspect that you are involved in any fraudulent transactions.
Any attempt to undermine or cause harm to I3 server or its customers is strictly prohibited and will be subject to automatic account termination. This includes spamming, transmitting malware, viruses, Trojan horses, or linking to sites and files that contain or distribute them.
I3 may terminate Writer’s account and forfeit any fee to be paid to the writer at any time without prior notice if the writer has breached the terms of this Agreement. I3 will be the sole arbiter as to what constitutes a violation of the Agreement.
Getting the ‘Block-Order Status’ means that I3 QA Department detected the violation of our TOS and/or the provision of bad service. ‘Block-Order Status’ prevents Writers from taking new orders until the status is removed.
I3 reserves the right to Block and Unblock the Writer’s account if any of the rules mentioned below are not followed.
Sharing personal information – block up to 14 days
Sharing pricing/price politics of the platform – block up to 30 days**
Lateness – block until the file is uploaded
Refusing to proceed with revision/providing a wrong file for revision (including purposefully uploading wrong files) – ** block until the correct/properly edited file is uploaded
Being rude to customers – block for 7 days
Suspicious activity and/or bad quality – block up to 60 days
Poor grading scores and bad quality – block up to 30 days
Inactivity – permanent closure of the account
Each situation is considered individually and fines and blocks can be used in tandem with one another. The ‘Block-Order Status’ can be applied for a set number of days and is removed automatically by the system.
This Agreement sets forth the entire agreement between you and I3 in respect of this site and its contents and supersedes all prior agreements, whether written or oral, with respect to the subject matter hereof. In the event that any provision of the Terms shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, such determination shall affect only the portion of such provision determined to be invalid, unenforceable or void, and shall not affect in any way the remainder of such provision or any other provision of the Terms. I3’s failure to act with respect to a breach by Writer or others does not waive its right to act with respect to subsequent or similar breaches. This Agreement shall inure to the benefit of and be binding upon each of our respective successors and us and permitted assigns.
You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent and are fully able and competent to make on-line transactions; to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions and abide by and comply with these Terms and Conditions.
These Terms shall be governed by the law of Bulgaria. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
Any action or other judicial proceeding for the enforcement of this agreement or any of its provisions shall be instituted in the courts of competent jurisdiction of Bulgaria.
Any questions or concerns about these terms and conditions of use should be brought to our attention by email to [email protected], and providing us with information relating to your concern.